Categories
Email Set Up
Your Bordernet email password is separate and possibly different from your My Bordernet password. If you have forgotten your Bordernet email password you can reset it by calling our support team on 1300 730 302
Tip: If you are able to send emails but you cannot receive them, please make sure that your mailbox is not full.
You can do this by logging into our webmail portal at webmail.bordernet.com.au and check your storage percentage as shown below.
If the mailbox is 100% full, you will no longer be able to receive emails until you make some space in your mailbox by deleting emails.
Remember that all folders contribute to your total storage so make sure that you check the size of your Trash and Sent folders as well.
To send, receive and manage emails in your BorderNet email address you can access your mailbox directly through us at the website: webmail.bordernet.com.au
You may, however, prefer to use your email address in a third-party mail application such as Outlook, Thunderbird, or Windows Live Mail. In order to ensure that your email will work correctly in these programs, it is important that you set up the account using the correct configuration. Please note that we cannot guarantee compatibility or full support for any third-party mail programs. Use the following settings to set up your Bordernet email account for use with an email client.
Incoming email settings
Username: Full Bordernet email address (example@bordernet.com.au)
Password: Your password for your Bordernet email (Can’t remember your password? Please contact our support team on 1300 730 302 to reset.)
Server Type: POP3 / POP/IMAP
Incoming Server: mail.bordernet.com.au
Port Number: If your server type is POP/POP3 this will be 995. If it is IMAP your port number will be 993.
Encryption: SSL / SSL on / SSL/TLS / Use SSL
Require Logon using Secure Password Authentication: Off
Outgoing email settings:
Outgoing Server: mail.bordernet.com.au
Encryption: SSL / SSL on / SSL/TLS / Use SSL
Port Number: 465
Outgoing Authentication: Yes (this will be the same authentication you used for incoming mail.)