Terms & Conditions 2017-04-19T01:33:47+00:00

Terms & Conditions

BorderNET Internet Terms of Service

Our standard terms and conditions for the installation and provisioning of BorderNET Broadband services are set out below. Certain promotional BorderNET offers are subject to special terms and these will be provided to you if you sign up for that promotion. In these standard terms and conditions, ‘we’, ‘our’ and ‘us’ means BorderNET and ‘you’ and ‘your’ means the person contractually liable for the BorderNET services. The terms and conditions of all BorderNET services are not limited to only these Standard Terms and Conditions as specific services, plans or contracts may have additional conditions imposed. For additional terms, please refer to the individual product Critical Information Sheets downloadable beside each product offered on our website (www.bordernet.com.au) or by request to support@bordernet.com.au

Company Details
Company Name: Bordernet Internet Pty Ltd
Incorporated: 2002
ABN: 91 103 155 693

Contact Centre Hours
Telephone 1300 730 302
Monday to Friday 8:00am-6:00pm AEST
Fax: 03 8080 0712

Physical Address
Level 1
46 Cavill Avenue
Surfers Paradise Queensland 4217

Contact Email Addresses
General accounts enquiries: accounts@bordernet.com.au
Sales enquiries: sales@bordernet.com.au
Technical Support enquiries support@bordernet.com.au
Customer Feedback care@bordernet.com.au


Bordernet - contact us 1300730302

We are here to help.
Contact our customer care centre on
1300 730 302 or visit the support page

From Border to Border, we connect Australians to the world of Broadband Internet.

As one of only a handful of current providers, we are pleased to announce that BorderNET has been chosen to continue delivering satellite internet through NBNCo’s new NBN Satellite System, continuing a long tradition of offering cost effective high speed connections to rural and remote individuals, communities and corporate clients. [text to be updated]





Fixed Wireless







Open the gate on highspeed internet connections
via Skymuster satellite