Schedule of Fees

10.1 Where Bordernet have supplied a service in a remote area and has received a Level 5 Incentive Payment for the installation of that service, we may in years two and three of your (the client) service charge for reasonable travel costs to perform warranty repairs and maintenance as required.

10.2 Chart A: All prices stated are GST inclusive

Charge for posted invoice (emailed free) $1.10 per invoice
Charge for non Automatic Debit or Credit Card payments $3.30 per transaction (This includes Cheque payments)

Plan changes:

NBN: Free to upgrade or downgrade but renews a 6 month contract.
Older Satellite Services: Free to upgrade, $22 to downgrade, Renews a 12 month contract.

Static IP:

NBN: charge per month ongoing $22.00 each billing cycle
Older Satellite Services: charge per month ongoing $11.00 each billing cycle

Change from Excess Plan to Shaping Plan with no contract renewal: $88
Speed change (up or down) ADSL $44.00 each occurrence
Dishonour fee - credit card, direct debit, cheque $5.50 each occurrence
Reconnection fee after service suspension $22.00 each occurrence (for two or more months in a row, fee will increase by $22 each time to a maximum of $88.00)
vSat satellite cancellation fees before installation & prior to stock allocation (Aus) $69.00
vSat satellite cancellation fees before installation & after stock allocation (Aus) $200.00
vSat satellite cancellation fees Broadba(Aus) $200.00 plus return of modem or residual of contract fees
VSat Cancellation fee (Corporate) Residual of contract fees
ADSL cancellation fee $66.00 plus residual of contract
Dialup cancellation fee $22.00 plus residual of contract
Additional Email Boxes (> 5 = go to domain service) $2.20 per month per email box
Email Retention: $55.00 per year

10.3 Chart B: All prices stated are inc GST (GST to be added to stated amount)

Call out charge for maintenance visit – includes up to 50Km travel and up to 2-hours on-site $300.

Satellite install technician labour fee $85.00 per hour or part of

Initial standard single connection PC set up
Free

Telephone support - fault outside BorderNET realm
$60.00 per hour or part of

Satellite ground mount
$350.00 plus labour per hour

Satellite tin roof mount
$110.00

Satellite wall mount
$130.00

Satellite tile roof kit (adapts tin mount to tile)
$90.00

10.3 Chart C: Replacement EquipmentAll prices stated are EX GST (GST to be added to stated amount) Freight charges to be added - depending on location

Satellite 2way head or OMT (suit 1.2m dish) $90.00
Satellite 2way head or OMT (suit 1.8m dish) $300.00
Satellite 2way dish/antenna 1.2m $425.00
Satellite 2way dish/antenna 1.8m $1100.00
Satellite 2way LNB $380.00
Satellite 2 way SSPA $400.00
Satellite 2 way skin (upto 1.2m) $400.00
Satellite 2 way feed horn $340.00
Satellite 2 way decoder $1200.00
Satellite 1 way USB Modem $250.00
Satellite 1 way PCI Card $50.00
ADSL Modem $150.00