Privacy & Security of Information

3.1 Further to BorderNET's Privacy Policy statement (available separately from www.bordernet.com.au), you acknowledge that you authorise us to:

a) the extent permitted by the Privacy Act 1988 as amended to collect, retain and use personal information, including the information contained in this Agreement or information obtained from a report about your consumer or commercial creditworthiness or financial capacity or both from a credit reporting agency, or information from another credit provider as stated below in the Important Notice To Applicants For Credit whether directly or indirectly, your contracts with us and enforcing our rights under these documents.

b) provide that information to: our employees and agents and any other person in the ordinary course of business as stated below in the Important Notice To Applicants For Credit whether directly or indirectly, your contracts with us and enforcing our rights under these documents.

c) send details of our other products and services to you from time to time.

3.2 You acknowledge that for the purposes of this clause, the information collected, retained and used by us may also be collected, retained and used by any financier or discounter of contracts to which you are a party.

3.3 Important Notice To Applicant(s) For Credit
(Section 18(E)(1) Privacy Act 1988)

Notice of disclosure of your credit information to a credit reporting agency. (Privacy Act 1988)

BorderNET may give information about you to a credit reporting agency, for the following purposes:

to obtain a consumer credit report about you, and/or

to allow the credit reporting agency to create or maintain a credit information file containing information about you.
The information is limited to:

Identity particulars - your name, sex, address (and the previous two addresses) date of birth, name of employer, and drivers licence number.

your application for credit or commercial credit - the fact that you have applied for credit and the amount.

The fact that BorderNET is a current credit provider to you.

payments which are overdue by more than 60 days, and for which debt collection action has started.

advice that your payments are no longer overdue in respect of any default that has been listed.

information that, in the opinion of BorderNET you have committed a serious credit infringement (that is, fraudulently or shown an intention not to comply with your credit obligations).

dishonoured cheques - cheques drawn by you for $100 or more which have been dishonoured more than once.

that credit provided to you by BorderNET has been paid or otherwise discharged.
Period to which this understanding applies
This information may be given before, during or after the provision of credit to you.

3.4 Information Security

a) Backup Procedures
BorderNET does not backup individual email accounts on the mail server.
BorderNET Runs a backup regime on all customer information on our Client Management System which involves a constant On-Site Disk Based backup and a scheduled backup to an Off Site Source at various check points through a given day. All data is backed up using this system including all customer details, invoices, support tickets, client usage and account information. This data is encrypted and transported Off Site via a secure connection. The data is retained permanently and recovery would be anticipated to take no more than two (2) business hours.

b) Improving Security Services
BorderNET recommends the use of a firewall to restrict access to your computer from the outside world. In addition an up to date virus scanner will protect your computer from any malicious programs. Using the most up to date version of applications will also increase security by ensuring that any bugs and vulnerabilities can not be exploited.

c) Control of other Parties
BorderNET advises clients to never give out any password information as it can be potentially damaging to your account. If you believe someone may know your password it can be changed by calling the BorderNET Support Centre.